When you place or answer a call via Skype for Business phone service to/from a traditional telephone number, the call is routed to the public telephone network via the KU data network or the Internet.If your phone number is incorrect in Skype for Business, first check to see if it is correct in KU's Global Address list by looking for yourself in the address book in Outlook.
Please see the Recommended Skype for Business Devices page for information on purchasing Skype for Business compatible devices.
Skype for Business is not designed to be used with shared accounts for the purpose of instant messaging and presence.
Please see our Knowledge Base article for more information. KU has implemented "open federation," which means you can connect with other Skype for Business users at more than 800 institutions around the world that also have open federation.
If you're not sure if the other person's organization has open federation, contact them first by phone or email to ask.
For faculty and staff workstations, your department's technology support staff should install the software component on your KU-issued computer.